We provide pre-funded emergency accommodation for people that have experienced a situation that renders their home uninhabitable.

With our knowledge and experience, we take the risk out of emergency relocation, in any location, no matter the time of day or night.

Whether your customer has experienced a flood, fire, escape of water or subsidence issue, there are many reasons why people need to be relocated, often to tight deadlines. Our team has the experience, competency, and supply chain network reach to create bespoke solutions for each emergency relocation need.

Whether you are loss adjusters and insurers, brokers, a warranty company, construction company, utilities firm or housing association, we know how to keep people safe, keep costs down and navigate all the challenges associated with emergency relocation in a quick and efficient manner.

An emergency relocation is a traumatic event. People need care, patience, and secure accommodation that provides safety and consistency. Our team is on always hand to help with all emergency relocation needs.

Pick up the phone to us 24/7 or find and book accommodation through our online self-serve portal which provides real-time accommodation booking support.

A move from overseas location into the UK can seem an enormous step for an individual as well as families. Our relocation team has the experience and knowledge network to the support your people’s relocation needs.

We provide a comprehensive and confidential nation-to-nation relocation service for teams and individuals moving from abroad to the UK. Once we understand the problem you need to solve, we can create the bespoke solution you need. Whether a move is temporary for a project, for several years or permanent, we offer a comprehensive concierge service, to ensure your employee is relocated safely, securely and can get on with the job that they have been relocated for without any distractions. 

Our core services include:

• Lease management
• Property search and viewings
• School search and viewings
• Tenancy management
• Lease renewals and closure
• Language training
• Spousal assistance
• Visa guidance
• Removals and storage
• Furniture hire

Our team’s experience of managing crisis situations is unrivalled. We work with commercial property owners across the UK to find alternative accommodation at scale as soon as you need it.

Should a disaster occur, accommodation for large groups of people can be needed extremely quickly. Using our efficient systems and the LSH & Connells property network, we negotiate and liaise between all parties to reduce the impact of a crisis event, including the impact on reputation. 

Our solutions are pre-funded and can operate on all scales using our due diligence-checked supply chain. Where multiple tenants and occupants need a new home, our service will provide transport, a crisis management command hub to manage the entire process for as long as required. By providing a complete tracking solution, you can have complete visibility of claim progression. 

Our core services include:

• Pre-funded accommodation solutions
• Transport
• Removals and storage
• Furniture hire
• Insurance policy mapping

My A3 is the next stage digital evolution of our existing concierge relocation solutions, bringing together all our well-established services that we have been providing to our clients for over 20 years within a secure, self-serve portal.

Our user friendly, web-based platform provides access to pre-funded alternative accommodation, including hotels, serviced apartments and modular container housing*, as well as additional items such as removals*, storage* and furniture hire.

My A3 provides integrated features including real time access to management information, enabling users to extract meaningful data about current and historic bookings to help support informed decision-making.

More importantly, it is backed by a human concierge service which provides support and advice throughout whole process.

For a personalised demonstration of the My A3 platform, please get in touch with a member of the team.

*coming soon

For a housing association or council with stretched resources, finding “pre-funded” emergency and temporary accommodation at scale can be a challenge. We can find a solution quickly and efficiently that keeps people safe.

Coordinating and accessing emergency or temporary accommodation can be held up by processes, administration, and cost approvals. Our team can provide an instant solution at the scale you need, via contracted SLA’s that take away the challenges and ensure the task of liaising with insurers downstream is seamless.

Our extensive relocation experience has led to us being the ‘Number 1 Ranked Supplier’ for PfH, and has also given us a wide network of relationships with hotels and accommodation providers across the UK and Ireland. 

We can negotiate deals on a national scale to ensure funds go as far as possible. Our comprehensive solution is tailored to your need, from providing hotel rooms, a modular solution or even pop-up kitchens and bathrooms to reduce costs and enable the most appropriate solution for the issue at hand. With our access to a wide variety of solutions, we are confident we can meet your needs. 

Our core services include:

• Hotel and serviced apartments
• Pod-lets, caravans, and modular living
• Self-catering apartments and holiday lets
• Care homes and assisted living accommodation
• Long-term rental
• Removals and storage
• Transport services
• E-Vouchers
• Assistance with decant planning
• Case management
• Management Information Reports via MyA3 (self-serve portal)